Compassionate Communication
Learning Objectives
- Recognize and define the elements of compassionate communication when interacting with patients, families, colleagues and learners
- Review deep listening skills using the H.E.A.R Active Listening Model
- Introduce a collaborative conversation framework during challenging situations
Speaker
Grace Garvey, RN, MN
Interprofessional Education Specialist
Mandy Kohli, MRT(N), BSc
Interprofessional Education Specialist
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